Tuesday, September 17, 2013

New JHU Outlook Email Format

Hello Hopkins!

The TechBlog is going to take a short break from the FrontDoor Software to talk about a topic that has captured the attention of most students on campus. I'm talking about the new Outlook email layout, which hit our corner of the internet over the weekend. It's actually more accurate to call it a new Web App, since the Outlook we use is not the same as the Outlook software.

The new layout mirrors the changes that Microsoft made over the entire Office 2013 Suite. The top bar is blue, instead of the soft orange design that doodled its way around our screens before, and the design is more angular and sharp. The old dinging sound of receiving a new email has been changed to a two-tone quip that sounds more soothing and melodic than the old one. Overall it fits better with the new JHU layout that came into play on September 3, and since the main features are the same, it shouldn't be a major switch.

Still, there are some features that have been getting mixed reviews from the students. One student commented that it looked too plain, and another had an issue scrolling to the stop of the screen to hit the send button. She ended up having to delete the email she was writing because Outlook had some kind of glitch. It could just be the web browser she was using, but it's worth noting that particular issue.

Color is noticeably absent on this version of Outlook; the old version had the buttons for Reply, Reply to All, and Forward colored differently. They are all gray now. There also used to be a way to group your emails according to a small color bar on the right hand side of the email preview box, which has been removed from this version. It's also more difficult to tell which email is new and which has already been read, because the only thing distinguishing the two is the color of the (small) subject line. The new ones are blue, and the read ones are gray. Not the most exciting or eye-catching item, but at least there is a new option on the top to look at "Unread" emails, which separates them for you. Emails that have drafts associated with them say "Draft" in orange letters, and that stands out.

The options appear when multiple emails are selected.
Now onto the good features. A feature I accidentally stumbled upon was that it has a built in "smart" calendar system, which reads through your emails and puts events that you make through the Starfish scheduler in your calendar for you. This was especially helpful to me today, because I had totally forgotten about a meeting I had scheduled. I'm glad the email remembered. If anyone sends you a meeting request, there is an option within the email that allows you to schedule a meeting with one click. It will check your availability for you and report back before making any changes. This is a seamless feature that will actually come in handy if the Calendar function is used often.

It's also possible to delete multiple emails at the same time, although there is still no way to click your entire Inbox and delete everything at once (Outlook developers: take note of Gmail's features to isolate certain emails and perform mass actions on them). Just move the mouse to the upper left corner of the email preview box and click the box. Clicking on one email allows you to view it in the large window, but unchecking the box just clears the entire screen, a new feature. Clicking on multiple emails brings up a new option window in the main part of the screen, and here there are options to delete the selected conversation.

The personal information page for a user on Outlook 2013. The mail button allows you to send an email, and the calendar logo schedules a meeting with the contact
 Finally, there is an easy feature to view basic information about an email contact. Simply click on the name and a window will pop up, with small symbols that allow you to email them or schedule a meeting. It's a nice integration of different Outlook features all compiled into a simple arrangement.

Most of the other features are pretty self-explanatory and located in the same places as the old version. It doesn't take long to get used to the new features and layout, so don't be afraid to use it more often. Leave your comments below for what you think of the new design, and we'll see you next week!

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